Commission Junction-CJ支票丢票的解决办法

淘主机

鉴于国内邮政的综合性因素，有的时候会发生丢票的现象。CJ对于丢票是可以给予重发的。重发的标准是支票发出之日算起的30天以后，可以申请重发。重发支票需要额外支付25美金的手续费。

值得注意的是：如果长时间没收到支票，CJ将会自动将没有支付的钱还回到你的帐号里。


Question：I think my commission payment check was lost in the mail. Can you reissue a new check?
问题：我想我的佣金付款支票已经在邮寄过程中丢失，能为我重发一份么？

Answer
回复

If you have not yet received this check, please verify the mailing address you have listed in the CJ Account Manager™. Checks are sent to the address provided in your Commission Junction account on the date the check is printed. If the address is correct, it is possible the check has been lost in the mail.

如果您还没有收到支票，请确认你账户的邮寄地址是否正确。支票是在打印的当天发送到您CJ帐号提供的地址的。如果地址是正确的，那么有可能支票确实是丢失了。

If the check has been lost in the mail, you may ask for the payment to be re-issued however, you must wait 30 (thirty) days from the date the check was initially sent before you can make that request.

如果支票在邮寄过程中丢失，您可以申请付款重发，但是您必须等待付款发出日期之后的第30天以后才可以申请重发。

We must also inform you that the bank will charge a $25 re-issue fee (for checks in U.S. dollars) or a $50 fee (for checks in non-U.S. dollars), which will be deducted from the re-issued payment.

我们还得通知你的是，银行将会收取25美金的重发费(美元支票) 或者 50美金费用(其他非美元支票)，该费用会在重发的付款中直接扣除。

If your check is returned to Commission Junction because it was not deliverable, we will reissue another check at no charge.

如果你的支票由于没有邮寄的原因已经退回到CJ帐号，那么我们会免费为您重发此支票。

If you are outside the U.S., delivery can take a considerable amount of time due to heightened security measures.

如果你不在美国境内，那么邮寄的过程可能会由于提高支票邮寄安全级别(尽量确保收到)而花费更多的时间。

(Note: Please make sure that every aspect of your mailing address is absolutely accurate including correct spacing, abbreviation, capitalization and spelling.)

注意：你的邮寄地址必须要完全正确的填写，包括正确的空格、缩写、大写或者拼写。

If 30 days have passed since the date the check was issued:
Update this incident and request that we re-issue a check, and acknowledge you are aware that the applicable fee will be deducted from your payment.

If 30 days have not passed since the date the check was issued:
Wait until a full 30 days has passed before submitting your request. If the check arrives, no further action is required. If the check does not arrive, submit a new incident requesting we reissue your check and acknowledge you are aware that the applicable fee will be deducted from your payment.

如果已经过了30天，那么直接在CJ的后台联系客服申请重发即可。没到的话就要等等了。