Godaddy Windows主机突然变换IP，网站无法访问(显示Error 404)

淘主机

今天发现有几个用户出现了如下问题：

独立IP突然从一个IP变成另一个IP，然后网站无法访问，显示如下错误：

Not Found
HTTP Error 404. The requested resource is not found.


共同的特征是：

IP段主要集中在：97.74.54.X
问题主要出现在Windows主机上
IP均自动跟换
网站无法访问
出现以上错误提示

现在本站已经紧急联络Godaddy，等待回复中。。。

分析是Godaddy系统出问题！本站会后续跟进本帖。

淘主机

发的提问已经得到回复：

Due to its complex nature, your issue has been relayed to our Advanced Technical Support Team. Our most skilled technicians will be working to resolve your issue quickly and completely. You will be notified promptly upon resolution.

转移到高级问题小组了，估计要明早能得到回复了。请大家继续关注。一有最新的消息，我们会通知大家的！

淘主机

此问题已经在昨日凌晨得到解决。

GD那边回复是他们系统出问题，但是已经更正。

使用新的IP即可。

淘主机

现在很多用户收到了Godaddy的转移通知信，内容如下：

Dear Fan Song,

As part of a continuing effort to provide the highest quality service for our valued customers, your hosting account has been migrated to a new server that will provide you with increased performance and reliability.

Please note that it can take up to 24 hours from the time the update was completed for any newly-published content to be visible on your Web site.

DNS NOTE: Your account has been assigned the new IP address 97.74.54.120. The A record of your primary hosted domain ptcmarket.com has been updated. You must manually update the A record of any non-primary hosted domains not in your hosting shopper account to point to the new IP address.  

If hosted subdomains have been set up through the Hosting Control Center, their A records have been updated. If hosted subdomains have been set up outside your hosting shopper account, you must manually update their A records to point to the new IP address.

If you need help modifying the A record of a particular domain, contact your domain registrar.

All of your previously published content has been moved to the new server. While every effort was made to ensure that all of the content was moved, please take a moment to review the content. To make updates or corrections, if needed, to your Web site or your hosting account, you will need the following information:

     + Your FTP user name (ptcmarket) and password

     + FTP address or host name: ptcmarket.com

     + Start Directory: Some FTP clients will ask for a "Home" or "Start" directory. Our hosting service does not require this, so simply leave the box blank or enter a single forward slash (i.e., " / ")

     + FTP Port: You should enter "standard" OR "21."

To upload your Web site, you will need FTP client software or Web Design Software with FTP capabilities:
http://help.godaddy.com/article/96?prog_id=GoDaddy&isc=gdbb683

-------------------------------
Information for your reference:
URL: http://你的主域名
FTP: ftp://你的主域名
Stats: http://你的主域名/stats
-------------------------------

Thank you for choosing GoDaddy.com, Inc. hosting.

Sincerely,
GoDaddy.com, Inc.

大体上就是通告一下转移的信息，说是为了更好的服务和更好的速度才转移的，然后告知大家，用新的IP来使用。