Godaddy Auto Renew 意外自动续费的解决办法

淘主机

Godaddy默认为是auto renew（自动续费）的，如果你忘记关闭了，可能导致不期望的自动续费，如果你想让Godaddy 退回你的钱(refund your money)，是可以联系客服解决的。

首先你要写信说明情况：

Hello,
You have auto renewed my domain, But I do not want to renew the domain for more , Can you refund the money?
Thanks.

下面是客服回复的第一封邮件

Dear ****,

Thank you for contacting Online Support. We would be happy to request a refund for your order. However, we will need you to first cancel the service in question. Once the service has been cancelled, please reply with your request for a refund. Upon reply with the requested information, we will submit your refund request.

To cancel, follow the directions below:

First, log into your customer account:

o Go to the Go Daddy Account Login Page
o Log in using your account username (which may be the same as your customer number) and password

If you have trouble logging in, our password reset form may help you. You can find this form through the following link:

Account Retrieval Page

Once logged in, follow the steps below to cancel:

o Select 'Payments and Renewing Items' from the 'Customer Info & More' menu.
o Check the box next to the item(s) you would like to cancel and click on the 'Cancel Item' button.
o Select 'Cancel Now' or 'Cancel at Expiration Date' in the menu that appears to the right.
o Click on 'Save Changes'.

*Canceling now will immediately remove the service from your account. If you choose to "Cancel at Expiration Date" the service will remain active until the date specified and will not be renewed.

Please let us know if we can assist you in any other way.

Best Regards,
Lindsay C.
Online Support Representative

上面的信是告诉你先删除这个域名，然后才可以续费。删除域名在godaddy面板 Customer Info的'Payments and Renewing Items' ，选择域名直接点击删除就行了。
这是还款之后发的一封邮件

Dear ******,

Thank you for contacting Online Support. I have requested a refund in the amount of $9.99. This will be applied back to the payment method used for the purchase. Please be advised that a refund will take 5 - 7 business days.

Please let us know if you require further assistance.

Regards,

Norisa A.
Online Support

告诉你已经退款了，5-7天到帐。

淘主机

相关教程参考：怎么取消Godaddy主机的自动续费 如何删除
http://bbs.taohost.net/thread-705-1-1.html