淘主机 发表于 2008-5-4 21:27:53

不小心购买错了,如何更换主机方案?

如果在购买的时候不小心买错了主机方案,是一件很令人郁闷的事情。不过你可以联系Lunarpages的客服换回你想要的方案。

不过操作比较费时,推荐直接退款然后重新购买新的方案。那样相对节省时间。

这里提供的方法是Linux主机转换为Windows主机的过程,相反亦然。

具体操作方法如下:

   发信给lunarpages的客服,说明下你买错了方案,要求更换方案。如果不会发信的可以在英文翻译互助专版发帖询问。发信以后客服会很快回信告诉你具体该如何操作:

客服信件内容: Hello,

Thank you for contacting us.

Here is the procedure to switch from Linux hosting to Windows Hosting:

1. sign up for the Windows Plan using the subdomain option.
ex: if you have yourdomain.com, use yourdomain.fun-domain.com or yourdomain.officewebsite.net.

第一步:用subdomain(子域名)新买一个windows方案。例如,如果你的原域名是yourdomain.com,那么请使用yourdomain.fun-domain.com或者yourdomain.officewebsite.net新买一个windows方案。

2. email billing@lunarpages.com or call phone support with details of your plans to switch to windows plan. Be sure to advise to your Primary domain name, as well as account username.

第二步:发信给billing@lunarpages.com或者直接打电话联系我们,提供给我们你原来帐户的详细信息资料(必须包括原来的域名和用户名)

3. Once the new account is approved, and activated, we change the primary domain to the proper domain for you.

第三步:一旦你的新帐户购买成功了,我们会把你注册时的域名换成你原来帐户的域名。

4. You will then be credited for the difference, or time remaining on the current Linux account, and then the Linux plan is cancelled once you confirm all files are transferred to the new Windows plan.

Please note that you will be responsible for handling the File/Content transfer, as well as changing the Nameserver details with your Registrar.

I hope this helps. If you require additional assistance, please do not hesitate to contact us again.

Thanks!

第四步:你将会被要求按照新方案和旧方案的差额付费,或者是时间差付费。一旦你确认你帐户的所有文件已经成功的转移到新帐户后,你的linux的帐户就会被取消。



按照客服提供的步骤一步步操作就可以了!
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